Webmaster

We’re looking for a full time Webmaster to provide technical support and website assistance for clients of Anchor Wave. We’re looking for an organized and task oriented individual that has experience with WordPress websites and server environments.

The ideal candidate thrives in an environment where attention to details is crucial for client experience, and balance that with the need to meet deadlines and communicate efficiently. Some of the specific duties include:

• Launching WordPress websites onto a variety of server environments.

• Basic support issues: working with users new to WordPress, basic web hosting setup, email support, email configuration, website backups and updates to WordPress & Plugins.

• Advanced support issues: browser compatibility issues, plugin conflicts, diagnosing and repairing compromised websites, etc.

• Work with Account Managers, Designers and other internal team members to help solve basic and advanced support issues that arise during the course of projects.

• Create plans for process improvement initiatives for website development, launch processes and technical support.

REQUIREMENTS: KNOWLEDGE & EXPERIENCE

The candidate should have demonstrated experience doing advanced WordPress development and working in a diversity of hosting environments. Applicants must meet the following core criteria:

• Advanced knowledge of WordPress installation, plugins, HTML, CSS, MySQL databases, FTP

• Knowledge of Firefox Firebug or Google Chrome Developer tools and familiarity with cross browser issues

• Experience working with and troubleshooting a variety of hosting solutions / server configurations

• Experience with various internet-specific protocols including DNS, SSL, IMAP, POP, SMTP

• WPML/translation, Gutenberg Blocks, 3rd party template customization, use of visual builder tools, API configurations, understanding of Digital Marketing as it pertains to properly coded websites.

REQUIREMENTS: SOFT SKILLS

While technical knowledge & skills are vital to success in this position, it is also important that the candidate demonstrates the following:

• Demonstrated critical thinking and troubleshooting skills to brainstorm possible solutions

• Detail oriented and highly organized

• Ability to leverage outside resources and out of the box thinking to find solutions to issues that are undocumented

• Ability to work independently and as part of a team

• Strong written and verbal communication skills

• Time management skills to meet deadlines

• Understanding of the importance of setting and managing client and team expectations

Any of the following would be an asset, but not required:

• Custom plugin development, Search Engine Optimization,

POSITION DETAILS

• Full time, long term in Tucson or remote. We are looking for someone who wants regular, full time, long term work.