Wordpress PageSpeed (Mobile) Optimizer/ Web Developer

This is for a client that serves businesses around the world. The services are simple: we speed up Wordpress websites, we specialize in taking slow WordPress websites and applying our speed optimization process to make them load lightning fast. We serve agencies and individual businesses.

What it's like to be on our team

You'll be part of our small team -- NOT some person in another country we randomly throw work at and disrespect when it wasn't done properly because we weren't clear on requirements.

You'll be respected and valued for your expertise. We are very tolerant to making mistakes and learning, but we are very serious about safety precautions with customer websites (taking a full website backup is the first step in our process, failing to do so is automatic termination).

Don't stress, we make this easy by providing an optimization checklist for you to follow every time making it impossible to forget.

What this job is

We're looking for a full stack Wordpress developer for our WordPress speed service to do things like:

• Migrate WordPress sites to faster hosting - we aim for zero downtime migrations where possible
• Optimize WordPress sites for speed
• DNS migrations, setting up Cloudflare and in some cases other CDNs
• Upgrading from HTTP to HTTPS
• Troubleshooting errors and solving technical WordPress problems
• Troubleshooting WooCommerce and plugin upgrades for larger stores where updates need to be managed for minimum downtime (ideally zero downtime)

You need to be a fluent English speaker (written) as you'll be interacting directly with customers via email.

We use Service Provider Pro for customer support and order management. Some of the other things you'll be be doing:

• Manage support tickets -- be able to prioritize these and be able to understand a customer's request even when they are unable to use correct terminology
• Providing support via email and livechat

REQUIRED EXPERIENCE

You'll need to have experience with:

• PHP
• Javascript
• HTML
• CSS
• Using a waterfall chart to identify bottlenecks slowing down the load time
• Wordpress overall
• Website hosting
• Troubleshooting WordPress problems and figuring out answers by yourself

OTHER NOTES:

We're flexible with how this role is structured.