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WordPress Support Engineer - 100% Remote

  • Supporting our customers via our support forum & ticketing system and other communication channels
  • Combining technical expertise with customer service to resolve questions and issues with speed and efficiency
  • Taking every opportunity to delight our customers and exceed their expectations so much that they HAVE to tell others
  • Identifying patterns and recommending improvements to management
  • Handling large amounts of incoming tickets and respond in a timely manner
  • Keeping constant communication with management
  • Authoring Success documentation for our customer facing Help Center
  • Providing suggestions on methodology, processes, and tools to increase team effectiveness

Salary: $1000 per month negotiable

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  • Published At
    30th, January 2023
  • Location
    -, Bangladesh
  • Remote
  • Type
    Full Time
  • Source
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